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Privacy Policy

Last updated: 10 July 2026

This Privacy Policy explains how Paul Jacob Kurpiewski, trading as Maptun Australia (ABN 84 181 449 571) ("we", "us", "our"), collects, uses, stores and discloses your personal information. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using https://maptun.com.au ("our site") or purchasing from us, you agree to the practices described in this policy.

1. What personal information we collect

Depending on how you interact with us, we may collect:

  • Identity and contact details — name, email address, phone number, billing and shipping addresses.
  • Vehicle and product information — vehicle type, brand, model, engine, VIN, ECU details, Maptuner device or cable details you provide to confirm fitment.
  • Order and transaction details — products purchased, order value, and records of correspondence.
  • Payment information — processed securely by our third-party payment provider. We do not store full card numbers on our systems.
  • Account details — if you create an account, your login credentials and order history.
  • Technical data — IP address, browser type, device information, and site usage data collected via cookies and similar technologies.

2. How we collect it

We collect personal information directly from you when you place an order, create an account, complete the contact or fitment-help form, or otherwise communicate with us. We also collect technical data automatically as you use our site.

3. Why we collect and use it

We use your personal information to:

  • process and fulfil your orders, including issuing digital licenses and shipping hardware;
  • confirm product compatibility and provide fitment and technical support;
  • manage your account and respond to your enquiries;
  • process payments and prevent fraud;
  • meet our legal, tax and record-keeping obligations;
  • improve our site, products and services; and
  • send you service-related communications and, where you have opted in, marketing communications.

4. Marketing communications

We will only send you marketing communications where you have consented or where otherwise permitted by law. You can opt out at any time by using the unsubscribe link in any marketing email or by contacting us at info@maptun.com.au.

5. Disclosure of your information

We may disclose your personal information to:

  • payment processors and financial institutions to complete transactions;
  • shipping and logistics providers (including Australia Post) to deliver your order;
  • Maptun / Maptun Performance and authorised technical partners where required to activate licenses or provide support;
  • IT, hosting and software providers (including our e-commerce platform) that support our operations; and
  • government bodies, regulators or law enforcement where required by law.

Some of these providers may be located, or store data, outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

6. Cookies

Our site uses cookies and similar technologies to operate the store, remember your cart and preferences, and analyse site usage. You can manage or disable cookies through your browser settings, although some features of the site may not function properly if you do.

7. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required to meet legal, tax and accounting obligations.

9. Accessing and correcting your information

You may request access to, or correction of, the personal information we hold about you by contacting us at info@maptun.com.au. We will respond within a reasonable period. We may need to verify your identity before processing your request.

10. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at info@maptun.com.au and we will investigate. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our site, with the "Last updated" date shown above.

12. Contact us

Paul Jacob Kurpiewski (trading as Maptun Australia)
ABN: 84 181 449 571
Email: info@maptun.com.au
Phone: 0408 755 658
Address: 7 Norton Drive, Melton VIC 3337